By Fiona Palmer Barnes
What's strong perform while dealing with a criticism? what's the moral foundation of such perform? Fiona Palmer-Barnes will pay equivalent awareness to either those matters that are crucial for psychotherapists and counsellors working towards this day. Drawing on her enormous event of dealing with lawsuits for either the British organization for Counselling and the uk Council for Psychotherapy, she delineates the fundamentals for placing in position a certified and moral method of research and motion. Illustrated by means of case examples, the instruction manual covers all points of lawsuits and criticism administration: * competence * agreement * confidentiality * errors or malpractice * ideas for facing proceedings * research * adjudication * sanctions * results * appeals It contains necessary addresses, present codes of ethics from significant umbrella agencies, protocols and pattern letters.
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Extra resources for Complaints and Grievances in Psychotherapy: A Handbook of Ethical Practice
COMPETENCE 21 ORGANIZATIONAL COMPETENCE Training organizations, placement agencies and professional associations alike need to be competent and efficiently managed. In the past many have not been very efficient, relying, as so many small organizations do, upon individuals willing to do whatever was needed. This sometimes resulted in misunderstandings. However, over the last decade most have developed the necessary systems to manage themselves, their finances and their training courses. Most have also become companies limited by guarantee and taken on charitable status.
Within each umbrella organization it is, in any case, considered essential for anyone applying for trainer or supervisor accreditation to have considerable experience of practice. However, the current proliferation of counselling courses of differing length and content means that individuals can complete a comparatively basic, academically orientated, course and immediately move on to further qualification through a supervision course, or become trainers, without having had any real experience of therapeutic practice.
There were also several breaches of ethical codes. THE CONTRACT BETWEEN THE PRACTITIONER AND THE EMPLOYING INSTITUTION There is a growing concern among practitioners, both within agencies and in private practice, about their relationship with the agencies they work for, such as GP practices, or employee assistance programmes. Such contracts need close scrutiny. They are effectively three-way contracts between the employer of the counsellor or psychotherapist, the practitioner and the patient. The kinds of question that arise are: • Who holds clinical responsibility for the patient?